a-Structure

Philatino defines its activity as an interactive Internet portal for professional stamp auctioneers. It is born and managed by a group of philatelists who add up to over 100 years of commercial activity including on line auctions experience from the beginning of this sector. They also have their own stamp business and continue in permanent contact with market reality.
Philatino is a multinational limited corporation (BVI Inc.) with economic and technical activity in different countries in the American and European Continents. The modern Internet technology allows us to do so, achieving a more efficient and cost effective organization. We have our own team of software engineers and philatelic consultants to help with any matters that may arise. All programs are developed by us and constantly updated to hopefully avoid the technical imperfections that most stampsites are suffering.

b-Philatelic approach

At Philatino we understand philately is a valuable hobby and a passion. Our goal is to provide a simple, easy to use, friendly website with the latest advanced technology where dealers chosen by us organize real stamp auctions on-line; and both collectors and dealers can meet with confidence. It is 100% handled by philatelists. We feel that as we trust our health to the doctor, or deposit our money with the good banker, you also want to feel as safe as possible with your stamp purchases to avoid unexpected disappointments.

c-Building a healthy community

Membership of Philatino (buyer or seller) is intended to be a privilege, and we reserve the right to terminate participation without further explanation. Our selection criterion refers to honesty, integrity and fairness, and we'll try to be strict on this subject. Philately is a favourite pastime for the stamp collector, he can't become involve in discussions, unprofessional treatments and/or disappointing situations. Even though Philatino is not directly involved or responsible in the transactions between buyers and sellers, we commit ourselves to arbitrate disputes with this in mind and, up to a proper point, protect buyer over seller, for which we encourage you to inform us any complaint to:

d-Contacting us

You can reach us:

+ for general managing, marketing and advertising: philatino@gmail.com

+ for corporate account matters: philatino@gmail.com

+ for technical and legal matters: philatinohelp@gmail.com

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